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    SERVICING YOUR WATCH

    As precious creations working constantly 24 hours a day, Piaget watches deserve special attention and regular servicing in order to preserve their splendour and precision for future generations. We invite you to take your luxury watch to a Piaget boutique or an authorised Piaget retailer of your choice* as only our watchmakers are equipped with the apparatus, documentation, specific tools and original components that have been specifically designed for our creations.

    PERSONALISED DIAGNOSIS

    In order to give the best possible care to your luxury watch, Piaget’s watchmakers will provide you with a detailed diagnosis with personalised service recommendations and their respective cost. This initial diagnosis is a complimentary service by Piaget to its clients.

    luxury watch complete diagnosis

    BATTERY REPLACEMENT

    Our watchmakers carry out this simple intervention while also doing a quick overall inspection.

    luxury watch maintenance service

    1 - VISUAL MOVEMENT CONTROL

    Before changing the battery of your quartz watch, our watchmakers perform a visual check of the movement.

    luxury watch battery replacement

    2 - BATTERY REPLACEMENT

    The flat battery of your Piaget quartz watch is replaced with a new one with great care.

    luxury watch functional tests

    3 - FUNCTIONALITIES TEST

    After the battery is replaced, the watch and its functionalities are rigorously tested.

    WATCH MAINTENANCE SERVICE

    With its intricate mechanism, the movement of your watch needs to be cleaned and checked at regular intervals. Over time, its lubricating oils dry out and may cause friction, which will affect the accuracy of the mechanism.

    After each service, you will be issued with a twelve-month warranty covering the work and parts replaced, leaving you confident in having a perfectly well maintained watch.

    luxury watch movement control

    1 - WATCH DISASSEMBLY

    Following a general inspection, the movement is removed from the case for further controls.

    luxury watch customer service

    2 - CONTROL & DEMAGNETISATION

    Magnetisation can affect your watch. A magnetisation control is performed, followed by demagnetisation if required.

    luxury watch ultrasonic cleaning

    3 - ULTRASONIC CLEANING

    To rejuvenate the appearance of your Piaget watch, the case, bracelet and buckle are cleaned ultrasonically.

    case-back gasket replacement in the watch movement

    4 - NEW GASKET AND BATTERY

    To fully protect the watch movement, the case-back gasket is replaced as well as the battery for quartz watches.

    luxury watch resistance test

    5 - RESISTANCE AND FUNCTIONS

    Creations are tested for the required water resistance. General functions and overall aesthetics are also carefully checked.

    luxury watch final check

    6 - 48H RUNNING CHECK

    A final rigorous quality check is carried out. The watch is observed for up to 48 hours to ensure perfect operation.

    COMPLETE SERVICE

    The complete revision of your luxury watch follows a thorough protocol. It requires the know-how of our most highly skilled watchmakers to be able to dismantle, repair and reassemble any Piaget movement designed over the past 140 years.

    After this service, you will be issued with a twelve-month warranty covering the work and parts replaced.

    the luxury watch is dismantled for control

    1 - COMPLETE WATCH DISMANTLING

    If necessary, after demagnetisation, our specialists will take your watch apart piece by piece.

    the components of the watch are cleaned

    2 - CLEANING THE COMPONENTS

    The movement is taken apart and every one of the over one hundred components is cleaned.

    the components of the watch are replaced

    3 - REPLACING COMPONENTS

    All parts are checked individually in accordance with Piaget’s high standards, and any worn ones are replaced.

    luxury watch movement reassembling

    4 - REASSEMBLING THE MOVEMENT

    Through a magnifying glass, a watchmaker reassembles, lubricates, adjusts and rigorously tests the entire movement.

    luxury watch ultrasonic cleaning

    5 - ULTRASONIC CLEANING

    To rejuvenate the look of your Piaget watch, the case, metal bracelet and buckle are cleaned ultrasonically.

    luxury watch rate and amplitude control

    6 - RUNNING AND AMPLITUDE CONTROL

    Following all the repair, adjustment and cleaning operations, the running and amplitude of the movement are controlled.

    luxury watch water-resistance test

    7 - WATER-RESISTANCE

    Creations are tested for the required water resistance. General functions and overall aesthetics are also carefully checked.

    luxury watch final check

    8 - 72H RUNNING CHECK

    A final rigorous quality check is carried out. The watch is observed for up to 72 hours to ensure perfect operation.

    RESTORING BRILLIANCE WITH POLISHING

    This service enables us to restore the original brilliance of your watch, making it look as good as on its first day.

    All external parts of the watch including the bracelet, crown, pushers and clasp are polished separately to ensure an exceptional refurbishment.

    This operation is particularly delicate as it removes an extremely fine layer of metal, which is why a polishing should be performed only when necessary.

    luxury watch case polishing

    POLISHING OF THE WATCH CASE

    The case is restored as faithfully as possible with hand-polishing only, followed by rhodium-plating for white-gold watches.

    luxury watch strap polishing

    POLISHING OF THE BRACELET

    The metal bracelet and clasp are also hand-polished, with rhodium-plating for white-gold watches.

    *The maintenance services mentioned here may not currently be possible in boutiques or Piaget-approved retailers. Please contact us ahead of time for confirmation.